Mayor's Office Staff: IT Department

To provide automated data processing services and support to the internal departments that make up the Jefferson County government. Assist each Jefferson County Government Department with the research and acquisition of computer equipment, while maintain strict adherence to the current State and County guidelines for all purchases. Ensures that the technology equipment and services procured for the County are adequate for the task intended and the best value for funds are expended. Training personnel and upgrades to current hardware and systems are always a priority as required.

The Jefferson County IT Director is responsible for the following:

·        Phone systems.

·        All local area network (LAN) an wide area network (WAN).

·        County website.

·        Computer hardware.

·        Network hardware.

·        Software.

·        Hardware Maintenance.

·        Software Maintenance.

·        System Backups.

·        Disaster Recovery.

The IT Department has responsibility over the Jefferson County computer and network systems.  If a county department has another computer and network system provided by the state of Tennessee or another 3rd party, it is the responsibility of that department to contact the necessary technical resource.  The Jefferson County IT department will give assistance as requested on those particular systems.

Jefferson County IT Director
Mike Bolton
P.O Box 710 (mailing)
214 West Main Street (shipping)
Dandridge, TN 37725

Phone: (865) 397-3800
Fax: (865) 397-3839